Privacy Policy and Cookie usage

This document describes the use of cookies and the processing of personal data on the website operated by Elevarium LTD. Cookies are text files stored on your device by your web browser when you visit our website.

Types of Cookies

Session Cookies – temporary cookies that are deleted when you close your browser or leave the website. These are used to enable certain website functionalities and ensure its technical operation.
Persistent Cookies – remain on your device for the period specified in the cookie. These cookies are activated each time you revisit the website that created them. They may store user preferences or help collect statistical information.

Cookies help improve the user experience of the website and allow us to optimize its performance and content.

Cookies from Service Providers

Our website may use cookies created by various service providers that help us deliver, optimize, and develop our services. These cookies are subject to the providers’ own rules. Examples include:

Google – Google Analytics (https://policies.google.com/privacy)
Facebook (https://www.facebook.com/policies/cookies/)

Third-party providers may collect information about a visitor’s browsing habits to deliver targeted advertising or analytics.

Consent to Cookies

By using our website with cookies enabled in your browser settings, you are considered to have agreed to the use of cookies. If you do not agree with the use of cookies, you must disable them in your browser settings.
Please note that disabling cookies may limit or affect some functionalities of the website.

Personal Data Processed

Through the website’s contact form, we may collect the following personal data:

name
email address
location
preferred contact time

any additional details voluntarily submitted by the user

Additionally, for website operation and analytics we may process:

IP address
technical information about your device and browser
website usage statistics (via Google Analytics)

Purpose of Processing Personal Data

Personal data is processed for the following purposes:

Responding to inquiries – the data provided via the contact form (name, email, location, preferred contact time) is used to reply to messages, provide support, and maintain communication.
Improving the website – technical data and analytics are used to compile usage statistics and enhance service quality.
Sending marketing messages – only if the user has given explicit consent.

Legal Basis for Processing

We process personal data based on the following legal grounds:

Consent, when the user voluntarily submits data through the contact form or allows cookies to be used.
Legitimate interest, which includes ensuring website functionality, monitoring performance, and improving service quality.
Legal obligation, when certain data must be stored or disclosed according to law (e.g., accounting or regulatory compliance).

Recipients of Personal Data

Personal data may be shared with:

IT and hosting service providers, when necessary for website operation and data storage.
Customer support personnel, if needed to handle inquiries or provide assistance.
Google Analytics, for statistical analysis (data is pseudonymized where possible).

No personal data is transferred to third parties except where required by law.

Data Security and Access

Personal data is stored on secure servers within the European Union or European Economic Area. We apply appropriate technical and organizational measures to protect data from unauthorized access, disclosure, alteration, or destruction.

Access to personal data is restricted to employees who require it for their tasks and who are bound by confidentiality obligations.

Access to and Correction of Personal Data

You may request access to your personal data or submit a correction request by contacting us at kuno@elevarium.ee.

Withdrawal of Consent

If your personal data is processed on the basis of consent, you may withdraw that consent at any time by emailing kuno@elevarium.ee. Withdrawal of consent does not affect the legality of processing carried out before the withdrawal.

Data Retention

Contact form submissions and related communication data are stored for the period necessary to process inquiries and ensure service quality.
Analytics data is retained according to Google’s default retention periods.
Data required for accounting or legal compliance is stored according to applicable Estonian and EU regulations.

Data Deletion

You can request the deletion of your personal data by emailing kuno@elevarium.ee. We will respond to the deletion request within one month and specify the time frame for removal of the data.

Data Portability

You may request the transfer of your personal data in a machine-readable format.

All requests will be answered within one month after verifying your identity.

Marketing Communications

Your email address may be used to send marketing messages only if you have explicitly agreed to receive them.

If you no longer wish to receive such messages, you may unsubscribe using the link provided in the email footer or by contacting kuno@elevarium.ee.

Dispute Resolution

If you have questions, concerns, or complaints regarding the processing of your personal data, please contact:

Elevarium LTD
Treiali tee 1, Peetri, 75312
Harju County, Estonia
Phone: +372 510 9692
Email: kuno@elevarium.ee
Supervisory authority: Estonian Data Protection Inspectorate (info@aki.ee).

Changes to the Privacy Policy

These terms may be updated at any time without prior notice. We recommend checking this page periodically to stay informed about changes. If you have any questions or suggestions, please contact us at kuno@elevarium.ee.